Catalog Suppliers

This is an accordion element with a series of buttons that open and close related content panels.

Abcam

ABCam logo; company name appears in a gray lowercase serif font.

Contact information

(877) 77-ABCAM
us.orders@abcam.com

Information for order details and returns

Contact Abcam Customer Service for return authorization and directions.

Shipping information

F.O.B. Origin Freight Prepaid & Added to Invoice

Freight policy: ship via FedEx Priority. Abcam charges one shipping charge per order only, value of charge to correspond with shipping charge of item with the highest shipping charge on the shipment, irrespective of shipping conditions, number of products, and product types.

  • Standard blue ice shipments – $45
  • Dry ice shipments – $60

Airgas

Airgas logo; company name appears as bold blue text.

Airgas distributes industrial, medical, and specialty gases, welding supplies, safety products and tools. This is the place to look when ordering your gas cylinders.

Contact information

Madison Office
mwe.madison@airgas.com
(608) 241-1440

Information for order details and returns

Email Airgas or call (608-241-1440) regarding all deliveries including liquid nitrogen, liquid gases, and special order gases.

Contact ShopUW+ (608-497-4400) for questions related to outstanding orders, invoices and daily cylinder rental.

Gas Cylinder Rental Policy

Gas Cylinder Rent Transfers (ShopUW Orders ONLY):
To transfer rent charges from one MD account to another, please use the Gas Cylinder Rent Transfer form.

Gas Cylinder Returns:
Airgas cylinders (empty):

Full or partially full cylinders require special treatment:

  • No credit will be considered for partially full cylinders.
  • Call Airgas for guidance (608) 241-1440.

Special Orders:
To request a gas mixture please use our Airgas Special Order Form

Shipping information

  • $33.17 per order regardless of the number of cylinders purchased.
  • Orders for liquid cans (dewars) and high pressure cylinders are separate shipments therefor they need to be separate orders.
  • Next business day delivery excluding special orders and back orders.

Note: All delivery times are estimates based on delivery to the Madison area and on orders being placed before 3 p.m. CT Monday – Thursday or 2 p.m. CT Friday.

Guide: Using Quotes for Ordering on the Punch-out Vendor website – Airgas (PDF)

Supple Sync Quick Reference guide (PDF)

Anixter

Anixter logo; the company name appears as very thick, bold text and the letters slightly overlap each other.

Anixter offers a full line of electrical and electronic products including specific manufacturers products standardized by the campus and under UW–Madison and Department of Administration contracts.

Contact information

Rick Schaub
(262) 951-7710
Rick.Schaub@anixter.com

Dan Jaworski
(262) 951-7756
Dan.Jaworski@anixter.com

Information for order details and returns

Contact Anixter Customer Service for return authorization and directions.

Shipping information

Standard shipping included in contracted price, no additional shipping options.

Apple

Apple logo; a stylized, simplified white apple has a circular bite taken out of the right side.

Contact information

Jessica Jones
jessicajones@apple.com
(512) 674-2873

Information for order details and returns

For all post order inquiries, please reach out to EducationSupport@apple.com or call (800) 800-2775.

B&H Photo

B&H Photo logo

Contact information

B&H Customer Service
wisconsin@bhphoto.com
(212) 502-6268

Information for order details and returns

For all post order inquiries, please reach out to wisconsin@bhphoto.com

Bio-Rad

Bio-Rad logo; green oval is behind the company name in bold white text.

Bio-Rad’s Life Science Group develops, manufactures, and markets a wide range of laboratory instruments, apparatus, and consumables used for research in functional genomics, proteomics, and food safety.

Contact information

Jeanette Kivlin
jeanette_kivlin@bio-rad.com
(800) 876-3425 EX 1812
(510) 493-8079 (c)

Information for order details and returns

Limited return policy. Contact the vendor for return authorization and directions at Ask_customer_care@bio-rad.com.

Shipping information

Freight Charges for Consumable Orders:

  • $199.99 or less: $45 per order
  • $200 – $599.99: $22.50 per order
  • $600 or more: $0

Special Charges (in addition to freight charges):

  • Blue or dry ice: $20 per order
  • Haz Mat fee: $35 per order
  • Ice & Haz Mat: $35 per order

Guide: Using Quotes for Ordering on the Punch-out Vendor website – Bio-Rad (PDF)

CDWG

CDWG logo; white text of company partially enclosed in a white oval outline is on a red square background. To the right in all caps is the tagline

Contact information

Sonjay Punwani – Account Manager (primary contact)
sonjay@cdwg.com
(877) 837-9679

Abigail Contreras – Accounts Receivable
abigcon@cdw.com
(847) 419-6252

Information for order details and returns

Contact vendor Account Manager for return authorization.

Crescent Electric Supply Company

Crescent Electric Supply Company logo; company name appears as lowercase, bold text to the right of a icon where an E appears inside a larger C.

Crescent Electric offers a full line of electrical and electronic products including lighting and ballasts and specific Manufacturers products standardized by the campus and under UW–Madison and Department of Administration contracts.

Contact information

Matthew Derenne – Account Manager
Matthew.Derenne@cesco.com
1-800-397-3900
(608) 241-2882
(608) 513-1675 (c)

Information for order details and returns

Contact vendor Account Manager for return authorization.

Shipping information

Standard shipping included in contracted price, no additional shipping options.

Dell

Dell logo; blue thick font of company name, with E slightly titled to the left, giving a slightly 3D effect.

Dell provides technology solutions, services and support. Purchasing Services has worked with Dell to identify laptop and desktop computer bundles as UW–Madison Preferred Products available for easy ordering on Dell’s main page. Look here for all of your computer needs, including: laptops, desktops, monitors, servers and storage.

Contact information

Glenn Trent
Sales Account Manager (Inside)
glenn_trent@dell.com
(512) 513-9202

Mary Jones
Account Executive
mary.jones@dell.com
(414) 702-3444

Information for order details and returns

Contact the Sales Account Manager for return authorization and directions.

Contact ShopUW+ customer service at (608) 497-4400 for questions regarding the delivery area.

Shipping information

Standard shipping included in contracted price, no additional shipping options.

More information about purchasing from Dell and ordering with a quote:
Dell Departmental PC Purchasing Program

Dot Scientific, Inc.

Dot Scientific Inc. logo; stylized

DOT Scientific is a federally registered Woman Owned Small Business (WOSB) who supplies customers with an expansive choice of premiere products, such as chemicals, equipment, instruments, apparel and consumables.

Contact information

Toni Kelley
Customer Service
toni@dotscientific.com

(800) 878-1785

Mayur Dave
Sales Representative
mdave@dotscientific.com
(847) 971-4574 (c)

Information for order details and returns

Contact the vendor’s customer service for return authorization and directions.

Shipping information

  • Hazmat fees may be applied to an order.
  • Standard shipping included in contracted price, no additional shipping options.

Eppendorf

Eppendorf logo; company name appears as lowercase, bold blue text.

Eppendorf is a life science company that develops and sells instruments, consumables, and services for liquid handling, sample handling, and cell handling in laboratories worldwide.

Contact information

Nathan Voss
voss.n@eppendorf.com
(608) 387-2058

Information for order details and returns

Contact Eppendorf Representative for return authorization and directions.

Shipping information

Standard shipping included in contracted price, no additional shipping options.

  • “D” FOB Destination freight prepaid and allowed.

Guide: Using Quotes for Ordering on the Punch-out Vendor website – Eppendorf (PDF)

Fastenal

Fastenal logo; company name in big, bold, capitalized blue font.

Fastenal provides products and solutions for your facilities maintenance, repair, and operation. The right place and time at the lowest total cost – these are the elements of a world-class supply chain you will find in Fastenal.

Contact information

govsales@fastenal.com
(833) 790-9932

Shipping information

  • Standard shipping included in contracted price, no additional shipping options.
  • Delivery within 1-2 business days excluding special orders and back orders.

Note: All delivery times are estimates based on delivery to the Madison area and on orders being placed before 3 p.m. CT.

Fisher Scientific

Fisher Scientific logo; company name in blue and gray, with a tagline reading

Fisher Scientific provides analytical instruments, laboratory equipment, software, services, consumables and reagents.

Contact information

Jeff Larson
u.wisconsin@thermofisher.com
(608) 497-4410

Becca Breyer
rebecca.breyer@thermofisher.com
(608) 294-8311

Karolyn Pionek
karolyn.pionek@thermofischer.com
(608) 977-1221

Information for order details and returns

Returns for packages delivered by MDS in the Madison area:

Returns for all other delivery addresses:

  • Contact the vendor for return authorization and directions.

Questions about the delivery area can be directed to ShopUW+ customer service at (608) 497-4400.

Shipping information

  • Standard shipping included in contracted price, no additional shipping options.
  • Next business day delivery excluding special orders and back orders.

Note: All delivery times are estimates based on delivery to the Madison area and on orders being placed before 3 p.m. CT.

Guide: Using Quotes for Ordering on the Punch-out Vendor website – Fisher Scientific (PDF)

Grainger

Grainger logo; bold black capitalized text reads

Shop Grainger Industrial Supply for a huge selection of MRO supplies, industrial equipment and tools.

Contact information

UW MDS Support Team
UW_MDS@Grainger.com

(800) 472-4643

Jessica Ackerman
Jessica.ackerman@grainger.com
(608) 287-6610

Information for order details and returns

When requesting a return, please contact the Grainger Support Team at the information above.

Shipping information

Standard shipping included in contracted price, no additional shipping options.

Henry Shein Inc.

Contact information

Eric Peterson
Eric.Petersen@henryschein.com
(847) 772-4581

custserv@henryschein.com
(800) 472-4346, 8 a.m. – 8 p.m. ET

Information for order details and returns

Contact Kranz Customer Service for return authorization and directions.

Shipping information

Shipments under this contract shall be FOB Destination, freight prepaid and allowed, unless otherwise agreed. Notwithstanding the foregoing, Special Products, emergency orders, rush orders, orders for Products not regularly stocked by Vendor’s local servicing distribution center, Products dropped shipped from Vendor’s Contracted Supplier, capital equipment, and orders not regularly scheduled are subject to an added shipping and handling charge determined by Vendor and disclosed to a MMCAP Participating Facility upon request.

Integrated DNA Technologies

Integrated DNA Technologies logo; a horizontal DNA helix in two shades of blue appears to the left of large initials

Integrated DNA Technologies provides short strands of DNA called oligo—short for oligonucleotides. DNA is “the blueprint for life” and encodes instructions for all of life’s processes. IDT also manufactures the oligo using chemical DNA synthesis machines designed and built in-house.

Contact information

Customer Care
custcare@idtdna.com
tpm-support@idtdna.com
(800) 328-2661, 7:30 a.m. – 7 p.m. CT

Sean Hurlburt – Sales Representative
shurlburt@idtdna.com
(319) 270-1019

Information for order details and returns

IDT products are custom made and are unable to be returned.

Replacement products are provided when IDT Specifications are not met.

Please keep orders under 50 line items.

Shipping information

Shipping not included.

S F.O.B. Origin, freight prepaid and allowed

  • Free delivery on orders over $50
  • Standard shipping charges: $11.25
  • Partial shipping fee: $9.20
  • Same-day shipping fee: $20.00
  • Dry ice: $45.00
  • Dry plates: $18.00
  • Heavy stock shipping: $15.00

Unique Functions on Punch-out Vendor Web Site:
FAQ available

Kranz, Inc. – Division of Imperial Dade

Kranz logo; red stylized KI appears about bold capitalized gray font saying Imperial Dade logo; Imperial and a half-oval outline appear in blue, while Dade and the other half-oval appear in black.

Kranz offers a full line of janitorial and cleaning products as well as floor care machines on  UW–Madison and Department of Administration contracts.

Contact information

Customer Service
orders@kranzinc.com
(888) 638-2201

Information for order details and returns

Contact Kranz Customer Service for return authorization and directions.

Shipping information

Standard shipping included in contracted price, no additional shipping options.

Life Technologies

Contact information

Nicole Huntley – Consumables
nicole.huntley@thermofisher.com
(608) 213-0472

Lennie Bane – Equipment
Lennie.Bane@thermofisher.com
(760) 814-0003

Shipping information

“E” F.O.B. Destination, Freight Prepaid and Added

  • Standard Shipping: $20.50 per order
  • Ice Charges: $25.50
  • Hazardous Materials: $29

McKesson Medical

Contact information

Brian Warner
Brian.Warner@McKesson.com
(800) 877-1919 – Customer Service
(262) 902-3840 – Cell

Shipping information

Shipments under this contract shall be FOB Destination, freight prepaid and allowed, unless otherwise agreed. Notwithstanding the foregoing, emergency orders, rush orders, orders for Products not regularly stocked by Vendor’s local servicing distribution center, Products dropped shipped from Vendor’s Contracted Supplier, capital equipment, and orders not regularly scheduled are subject to an added shipping and handling charge determined by Vendor and disclosed to a MMCAP Participating Facility upon request.

MDS Warehouse (Corestock)

TheUW-Madison MDS/SWAP logo. The shape of Wisconsin is red on a black circle background, with two arrows circling around toward each other.

The MDS Warehouse in Verona maintains a core inventory of populate products so you can take advantage of bulk pricing and reduce lag times on orders.

Some examples of these items include:

  • Copier paper
  • Toilet paper
  • Custodial supplies
  • Alkaline batteries
  • Scientific alcohol

Contact information

MDS Customer Service
MDS@bussvc.wisc.edu
(608) 497-4400

Information for order details and returns

Contact ShopUW+ Customer Service for order details.

Use the MDS Corestock return form found on our returns page to request a return.

MDS Corestock will be evaluated when the item(s) are returned to our warehouse. To ensure timely pick-up of your return, please do the following:

  1. Create a photocopy of your packing slip for each package.
  2. On each photocopy, write the Return Authorization number or Invoice number and “RETURN TO MDS.”
  3. Tape one copy of the photocopy to the outside of each package.
  4. Place the package(s) on your building’s loading dock or wherever MDS leaves your deliveries.

Medline Industries

Medline logo; white bold text on a blue background.

Contact information

Kristy Clark
Account Manager, Physician Office Sales
kmclark@medline.com
(262) 232-4222

Information for order details and returns

Contact Medline Customer Service for return authorization and directions.
Phone: (800) 307-8386
Email: kmclark@medline.com

Midwest Scientific (MidSci)

Contact information

Scott Sesolak
Scott.Sesolak@midsci.com
(262) 844-6875

Shipping information

F.O.B.: Destination freight paid and absorbed by vendor. Extra charge will apply for overnight deliveries, ice charges, and other special handling.

Midwest Veterinary Supply

Contact information

Sue LaVigne (Inside Sales)
sue.lavigne@midwestvet.net
(800) 643-9378

Jill Hicmman-Jones
jill.heckmanjones@midwestvet.net
(608) 886-3232

Shipping information

F.O.B.: Destination freight paid and absorbed by vendor, except for drop ship items. Invoice should indicate when items are being drop shipped.

MSC Industrial Supply Co.

MSC Industrial Supply Co. logo; bold red 3D-ish text reads

Contact information

Vince Contini
continiv@mscdirect.com
(614) 402-9155

Information for order details and returns

Contact MSC Customer Service for return authorization and directions.

Shipping information

Standard shipping included in contracted price, no additional shipping options.

Neta Scientific

Logo for Neta Scientific. A circle with a curving line ascends from left to right, pointing up. Logo reads

Neta Scientific, Inc. is a leading distributor of laboratory supplies, solutions, and safety products to the Life Science and Pharmaceutical industries. Our mission is to provide our customers access to a robust catalog of world-leading brands to more effectively conduct cutting-edge research and development.

  • Life Science
  • Chromatography
  • Chemicals
  • Lab supplies
  • Lab equipment

Contact information

Andrea Escalante, Business Development Manager, Central
Andrea.escalante@netascientific.com
(609) 302-1338 (c)

Information for order details, cancellations, and returns

Contact Neta Scientific Customer Service at (800) 343-6015 for return authorization and directions.
Email: orders@netascientific.com

Shipping information

F.O.B. Destination, free* standard freight up to 25 lbs., freight prepaid and added for shipments exceeding 25 lbs.

*Except for Expedited, Hazardous or Time-Sensitive Shipments. Extra shipping charges will apply.

Note: All delivery times are estimates based on delivery to the Madison area and on orders being placed before 12 p.m. CT.

Newark

Newark logo (green background, black company name text, with black and white swirl design) appears to the left of blue text reading

Newark Electronics is a supplier of test and measurement equipment, supplies and maintenance equipment, and other technology products.

Contact information

North Central Support
NorthCentralSupport@Newark.com
(234) 400-3193

Information for order details and returns

Contact Newark Customer Service for returns or follow the instructions on the Newark Product Returns web page.

Shipping information

Standard shipping included in contracted price, no other shipping options.

Unique Functions on Punch-out Vendor Web Site:

  • FAQ available:
    • First-time User Detail Screen
    • BOM (Bill of Materials) Function

Guide: Using Quotes for Ordering on the Punch-out Vendor website – Newark (PDF)

New England Biolabs, Inc

Logo for New England BioLabs, Inc. A white and orange butterfly sits on the word

Contact information

New England Biolabs Customer Service
customerservice@neb.com

James Deboe – Sales Representative
jdeboe@neb.com
(978) 778-6011

Information for order details and returns

Contact New England Biolabs Customer Service for return authorization and directions.
Email: customerservice@neb.com

Shipping Information

FOB Destination. Freight prepaid.

  • U.S. orders $350.00 (net) and over: No charge; next business day delivery to all available locations.
  • U.S. orders under $350.00 (net): $33 charge per order; charges are prepaid and added to invoice.

Promega Corporation

Promega logo; black text and swirling design on a orange-yellow background.

Promega offers products which are used by life scientists who are asking fundamental questions about biological processes as well as by scientists who are applying scientific knowledge to diagnose and treat diseases, discover new therapeutics, and use genetics and DNA testing for human identification. Promega’s products will generally cover the various fields of study including genomics, protein analysis and expression, cellular analysis, drug discovery and genetic identity.

Contact information

Chris Lunn
chris.lunn@promega.com
(214) 535-7457

Information for order details and returns

Limited return policy. Contact the Promega Representative for return authorization and directions.

Shipping information

Standard shipping included in contracted price, no additional shipping options.

Qiagen

Qiagen logo; three rows by five columns on gradient blue dots appear over the bright red and bold capitalized text reading

QIAGEN is a provider of sample and assay technology for molecular diagnostics, applied testing and pharmaceutical research. QIAGEN has also developed complete instrument solutions to enable full automation of laboratory procedures, from the initial sample to the final result.

Contact information

Kemi McWilliams
Olukemi.McWilliams@qiagen.com
(608) 422-2272

Information for order details, cancellations and returns

Contact the vendor at (800) 426-8157 or customercare-us@qiagen.com for return authorization and directions.

Shipping information

Shipping not included. Standard shipping is $28.00 per order.

Unique Functions on Punch-out Vendor Web Site:
FAQ available

Rainin

Rainin logo; blue capitalized text over a green line, with tagline reading

Rainin will provide high quality pipettes – including the LTS, E4, and XLS lines, which are meticulously crafted for the most ergonomic experience. Rainin’s wide range of single, multi-channel and adjustable channel pipettes provide an ergonomic solution to every pipetting need.

Contact information

Kathy Lohmeier
kathy.lohmeier@rainin.com
(815) 275-5115

Information for order details and returns

Contact the vendor at (800) 472-4646 for return authorization and directions.

Shipping information

Standard shipping included in contracted price, no additional shipping options.

Santa Cruz Biotechnology

Santa Cruz biotechnology logo; white text with company name and a triangular molecule on a black background.

Santa Cruz Biotechnology provides a complete range of reagents for research applications. In addition to their substantial line of antbiodies, Santa Cruz also offers many support products, including whole cell lysates, tissue extracts, gene silencers, and buffers.

Contact information

Customer Service
customercare@scbt.com
1-800-457-3801
7 a.m. to 8 p.m. CT

Information for order details and returns

Contact the vendor Customer Service for return authorization and directions.

Shipping information

Shipping is not included. Standard Domestic Overnight shipping is:

  • Ambient: $24.50
  • Blue Ice: $32.50
  • Dry Ice: $39.50

Sigma-Aldrich

Sigma-Aldrich logo; company name shown as bright red text in all caps

Sigma-Aldrich produces and sells a broad range of biochemicals, organic and inorganic chemicals and related products.

Contact information

Chirag Shah, Ph.D.
Account Manager – Academic
chirag.shah@milliporesigma.com
(224) 339-4696

Information for order details and returns

Contact the Sigma-Aldrich Representative for return authorization and directions.

For order status or inquiries, expedited shipping, and general customer service call:

  • Customer Support: (800) 325-3010
  • Sales Support: (800) 220-0195; research.team2@sial.com
  • Please have the order PO# ready.

For technical (website) support:

Shipping information

  • Standard shipping is:
    • If sub-total is >= $300, shipping is $3.00
    • Otherwise standard shipping is $23.00
    • Note: Other special handling charges may apply and will increase shipping fees:
      • DEA charges may apply for certain controlled substances.
      • Overnight Charge: $10.00
      • Dry/Wet Ice Charge: $10.00

Guide: Using Quotes for Ordering on the Punch-out Vendor website – Sigma-Aldrich (PDF)

Staples

Staples logo; red text says company name, with a simplified icon on a staple on the left.
Staples provides office supplies, printer ink, toner, specialty paper, technology and electronics. Purchasing Services has worked with Staples to identify pens, writing pads/easel pads, binders, and Post-It notes that are added to the Preferred List on the punch-out.

Contact information

Staples Customer Service
(877) 826-7755
support@staplesadvantage.com
Monday – Friday, 7 a.m. – 7 p.m. CST

Blocked items

Send unblock requests to UWSA Problem Solvers at uwsaproblemsolvers@uwsa.edu. Be sure to include a link to the item you’re inquiring about. Unblocks take a minimum of 48 hours to apply.

Information for order details and returns

Use the “Online Returns” function on the punch-out or contact the vendor for return authorization.

A screenshot of the Staples online return area. Under
Click on image above to enlarge.

Returns for packages delivered by MDS in the Madison area:

Returns for all other delivery addresses:

  • Use the “Online Returns” function on the punch-out or contact the vendor for return authorization (see image above).
  • Follow the vendor directions.

For questions regarding the delivery area:

  • Contact ShopUW+ customer service at (608) 497-4400.
  • Review the “My Order Status” function on the punch-out.

Shipping information

  • Standard shipping included in contracted price, no additional shipping options.
  • Next business day delivery excluding special orders and back orders.

Note: All delivery times are estimates based on delivery to the Madison area and on orders being placed before 3 p.m. CST.

USA Scientific

Contact Information

Elanor Lucadamo
ELucadamo@usascientific.com
(800) 872-3847 ext. 529

Information for order details and returns

Contact USA Scientific Customer Service for return authorization and directions.
Email: customerservice@usascientific.com

Shipping information

FOB Destination, freight paid and absorbed by vendor.

Vanguard Computers Inc.

Vanguard Computers, Inc. logo shown in blue and gold.

Vanguard Computers Incorporated is a Wisconsin based, minority-owned, woman owned business focused on IT procurement, IT infrastructure management and lifecycle management services and solutions.

Vanguard is a Hewlett Packard Gold Partner offering IT solutions to Higher Education Institutions throughout the State of Wisconsin.

State of Wisconsin – Computer Equipment and Accessories
Hewlett Packard (HP) – 505ENT-M17-WICOMPUTER-05

State of Wisconsin – Printers, Supplies, Parts, Accessories and Services
Hewlett Packard (HP) – 505ENT-M18-PRINTERDSK-07

University of Wisconsin – Madison
Computer Repair Services for UW-Madison – Contract # 20-5606

University of Wisconsin System Office of Procurement
Storage, Backup and Recovery Hardware, Peripherals and Software – Contract # 21-2770

ArcServe – date protection, replication and recovery solutions

Unitrends – data backup and business continuity solutions

Networking Equipment – Contract # 21-2769

Absolute Software – endpoint security and data risk management.

Contact information

Steve Wendler
Account Executive
Stephen.w@vanguardinc.com
(262) 317-1995 (office)
(608) 279-7606 (cell)

Vanguard Customer Service
(800) 993-2229
shopuw@vanguardinc.com

VWR, Part of Avantor

Avantor logo; lowercase blue text appears to the right of a horizontal blue and green gradient swirl.

VWR supplies customers with an expansive choice of premiere products, such as chemicals, equipment, instruments, apparel and consumables.

Contact information

Customer Service
Madison_Support@VWR.com
(800) 832-7452

Kristin Pagel – Sales Representative
kristin.pagel@avantorsciences.com
(608) 471-2231

Trisha Desulme – Sales Representative
trisha.desulme@avantorsciences.com
(779) 770-4474

Information for order details and returns

Returns for packages delivered by MDS in the Madison area:

Returns for all other delivery addresses:

  • Contact the vendor for return authorization and directions.

Questions about the delivery area can be directed to ShopUW+ customer service at (608) 497-4400.

Shipping information

  • Standard shipping included in contracted price, no additional shipping options.
  • Next business day delivery excluding special orders and back orders.

Note: All delivery times are estimates based on delivery to the Madison area and on orders being placed before 3 p.m. CST.

Guide: Using Quotes for Ordering on the Punch-out Vendor website – VWR (PDF)

Zuma Office/Buy on Purpose

Contact information

Merrill Chance
National Account Manager
Merrill.Chance@buyonpurpose.com
(877) 557-7300 Ext. 210

Matu Cooklin
Operations Manager
Matu.Cooklin@buyonpurpose.com
(877) 557-7300 Ext. 207

Toll Free
(877) 557-7300

Information for order details and returns

If customer has an issue with a cartridge, please contact customerlove@buyonpurpose.com or call (877) 557-7300 Ext 0.

Contact the vendor at (877) 557-7300 Ext. 214 for return authorization and directions.

Shipping information

Standard shipping included in contracted price, no additional shipping options.

Buy On Purpose delivery requirement is 48 hours after receipt of order; however, orders typically arrive within one day of order.

Note: You may not see all the suppliers when you log in to ShopUW+. Each campus has different suppliers enabled within ShopUW+. Please contact your Campus Purchasing Contact for more information.