System Outage Notice
We continue to have intermittent system slowness and outages. Administrators are working to resolve this as quickly as possible.
Why was my order returned? Answers
Have you ever had an order in ShopUW+ returned to you and wondered why? Here are a few tips to try before contacting UWSAProblemSolvers. First, check the automated email you received regarding the order, it …
ShopUW+ will be down March 17-19 for system updates
The next ShopUW+ software system update is scheduled for March 19. ShopUW+ will be down from 8:00 pm CST Friday, March 17, to 11:00 am CST Sunday, March 19 for system updates. More details will …
ShopUW+ Supplier support update
Effective Monday, February 20, requests for Supplier help will be transitioned to UWSA ProblemSolvers. ProblemSolvers will become the tier 1 support team for supplier questions. All questions or issues regarding suppliers should be sent to …
System updates coming November 7
System updates for ShopUW+ will go live November 7, with a ShopUW+ outage scheduled 8 p.m. November 4 - 11 a.m. November 6.
- More News
What to know before you begin
This is an accordion element with a series of buttons that open and close related content panels.
What’s my role?
Confirm your ShopUW+ and ChemManager+ roles before you begin working:
- Log in to ShopUW+
- Click the Profile icon
- Click on View My Profile
- From the left column, click on User Roles and Access
- Click on and Assigned Roles to see your role
If you have questions about why you have been assigned your role, please email your Campus Contact. Your training will show how your role interacts with the other roles described below.
- Fill carts for catalog vendors and assign to a Requester
- Initiate a requisition for a traditional PO and assign to a Requester
- Shopper security role automatically assigned to every UW Employee
- Do not need to enter a funding string, but they can attach documents and comments
- Cannot initiate Direct Payments (DPs), Payments to Individuals (PIRs), Refund of Receipts (RORs)
- Perform all of the functions of the Shopper
- Review and submit requisitions and transactions
- Create and submit Direct Payments (DPs), Payments to Individuals (PIRs), Refund of Receipts (RoRs) Verify and finalize accounting and shipping information
- Attach necessary documentation
- Add comments if needed
- Cannot approve their own requisitions or payment requests
- Review requisitions, transactions, and payment requests, returning, rejecting, forwarding, adding comments, and approving as appropriate
- If there is not an approver different from the requester in the workflow, the request will get stuck and must be cleared by an administrator
Do I have to take training before using ShopUW+?
Training is not required. However, completing all of your recommended training courses in order is going to help you understand the platform and help you work confidently in the quickest way possible.
You will learn how to complete common workflows and get answers to your questions as you work through the modules. You will continue to have access to the modules for future reference.
I’m ready! Where do I start?
Great! After you review the resources and complete your training, you will be ready for ShopUW+. Get started now.
Assistance using ShopUW+
We are working to resolve accessibility barriers in ShopUW+. To learn about the accessibility and usability of ShopUW+, go to ShopUW+ – Accessibility and Usability Information KB.
If you need accessibility assistance, want to report an accessibility barrier, or if you are having difficulty using ShopUW+ or any of the training materials, email email@example.com